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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is press the Help button, which is visible on each and every page. A popup will show up. It contains in-depth info about all the operations that you can carry out on the page in question. Each popup appears on the same page so that you can quickly get back to your work.

Video Tutorials

We have a vast library of how-to video clips illustrating how to work with our web hosting Control Panel. They're created for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step tutorial videos.

F.A.Q.

If you can't find the solution you need, take a peek at our extensive FAQ section, which covers questions asked by actual people and offers real solutions. We frequently "revamp" our Frequently Asked Questions section with new entries so as to cover all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't find the solution you are looking for in the FAQ database either, you can contact our great team of technical support engineers available 24-7 and eager to assist you with any question. Each support ticket you open will be answered in less than 60 minutes (the average trouble ticket response time being approximately twenty mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 184801

Sales Lines Working Hours:
Monday to Friday:
09.00 AM - 11.00 PM GMT/UK
05.00 AM - 07.00 PM EST/USA
07.00 PM - 09.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com